Our customers are our no.1 priority and at the heart of everything we do. Our goal is to maintain your trust and confidence by handling your personal information with respect and putting you in control. It's important that you know what personal information we collect about you, and how we use it. If you have any questions, please do not hesitate to get in touch.
If we ever make any major changes to our privacy practices, we'll let you know. If necessary, we'll also ask for your permission.
Our Privacy Notice has been designed with you in mind. How the notice applies to you will depend on the way in which you interact with us. For example, if you:
- purchase a ticket from us, we will use the information you provide us to fulfil both our and the Event Partners obligations to you in delivering that service, and, where permitted, keep you up to date about other events that may be of interest to you; and
Your choices and rights under each scenario are explained in more detail below. Click on each item for more information or scroll down to read the full policy.
Motorsport Network operates throughout the globe with in-country offices and partners with various prestigious businesses.
How and Why We Process Your Personal Data?
Depending on how you use the Website and how you interact with Motorsport Network, we collect the following categories of personal data through the following sources for the purposes described below:
1. When you visit the Website
You can use the Website without revealing your identity as an unregistered visitor. When you visit the Website or otherwise interact with us online, we collect information about the device that you use when you visit the Website and information about your use of the Website and applications by using cookies.
We may associate the information we collect from your different devices, which helps us provide consistent service across your devices. This may for example be attributes such as your IP address, operating system, hardware version, device settings, file and software names and types and device identifiers. We may also collect connection information such as the name of your mobile operator or ISP, mobile advertising ID and mobile application ID, browser type, language, geo-location, time zone and date and time of visit on the Website. We may also collect information about your behavior on the Website, such as how long you stay and information about your scrolling and sharing behavior.
2. When you use our products or services
When you register on our Website, sign up for our products or services, request information or content from us or contact us for support, you will voluntarily provide us with certain information that identifies you. You can choose not to provide us with certain information, but this may stop you from gaining access to a product or service or limit the features that you can use on our Website.
Because we offer a variety of services and products, the information you provide us may differ in some cases. This information may typically include:
- Date of birth
- Email address
- Username and other login credentials
- Telephone number
- Demographic information
- Payment/billing information (if you purchase something from us online)
- Whether you have provided consent for us to use and/or share your personal information in a specific way and the time and date such consent was given
We use this information for the following purposes:
- Administer your account where you have opened an account with us.
- Register you and provide you access to our Website or services requested by you.
- Respond to inquiries or requests that you direct to us.
- Fulfill your requests for products or services.
- Send communications and administrative emails about our Website or our services.
- Personalize and better tailor the features, performance and support of the Website and our services for your use; analyze benchmark and conduct research on user data and user interactions with our Website and our services.
- Deliver customer services.
- Provide forum and discussion services.
- Other purposes related to any of the above.
Note that we are legally required to process some information (such as in relation to certain purchases) and sometimes we must ask you to provide certain information in order to be able to enter into and perform a contract with you.
We may also combine online and/or offline information received from third parties (including other members of our group of companies) with your information. The third-party information is used for a variety of purposes including to verify other information about you (e.g. verify your mailing address to send you requested products or services) and to enhance the content and relevance of the advertising we provide to you.
Motorsport Network provides users with the ability to use their social media credentials to sign into our Website.
When you create your Motorsport Network account and authenticate via a third-party service like Facebook, Twitter, LinkedIn, or YouTube, you grant permission to the social network to share your user details with us.
Depending on the network this will include:
- Basic account information included in your public profile such as name and email address required for verifying and facilitating your sign in.
- Other information that is publicly available based upon the privacy settings you have with your social media account.
- Any other details you choose to share according to your specific account settings.
We will be clear when we do request more than just basic account information from you and request that you should also check what permissions we are asking for before you connect with these apps and services. We want to use this information to better tailor any content we provide to you.
Social sign-in may be provided by Motorsport Network or a third party.
Social networking sites, such as Facebook, Twitter, LinkedIn, or YouTube, among others, work with us as trusted third-party partners. We also work with application developers who specialize in social media, so that we can connect with your social networks. We provide access to our Website for third parties and business partners so that we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network.
We do not control how your Personal Data is collected, stored or used by such third-party sites or to whom it is disclosed. You should review the privacy policies and settings on any social networking site that you subscribe to so that you understand the information they may be sharing. If you do not want your networking sites to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. Motorsport Network is not responsible for how these third-party sites may use information collected from or about you.
3. Behavioural (customer-relevant) advertising
We believe that advertising is more interesting to you when it is relevant. Accordingly, we may customize the advertisements that you see based upon:
- The information you voluntarily provide to us.
- Geographic location information, which we may determine through your IP address, from your mobile device, or other ways.
- Data we receive from third parties.
- Your visits to our Website or your use of our products and services.
4. When you give us consent to send you marketing materials
Where you have provided us with the appropriate consents, or where the applicable laws permit us to do so, we may send you marketing materials about other products or services offered by Motorsport Network, including products or services offered by our group companies.
In addition, where you have provided us with the appropriate consents, we may also pass your information for marketing purposes or host messages on behalf of one or more of our group companies or other selected third parties in the following sectors where the information they provide will be relevant to you.
5. When you apply for a job
When you apply for a job, we collect and process your general contact information, CV, information about your education, competencies and skills, career and employment history and other information such as date of birth, gender, age, work and study certificates, references and other relevant information. For some positions, a background check is performed by an external service provider.
We use this information in order to determine your eligibility for the job you apply for and for selecting the right candidate for the position in question. With your consent, we may also retain your data for the purposes of identifying you as a potential candidate for future suitable vacancies and/or to inform you of future suitable vacancies. If there are no suitable jobs listed on our Website, you can also sign up to our job alerts by registering your e-mail address, selecting your criteria and submitting the information. We will use this information to alert you of jobs that match your criteria.
6. When you subscribe to press releases or newsletters
When you subscribe to press releases through our press release service, we collect your name, phone number, e-mail address and the name of your organization for being able to provide you with press releases or newsletters about Motorsport Network’s activities.
7. When you participate in online surveys or promotional events
We conduct online surveys or arrange promotional events to gain a better understanding of the needs and preferences of our visitors and for improving our services and gaining better business insight. Prior to conducting a survey, we will inform you of how we will use your personal data. Participating in a survey and promotional events is voluntary. By participating you consent to the processing for the purposes described prior to your participation. You may withdraw your consent at any time.
8. From your equipment
If you have signed up to use our services that allow you to upload information from your device to one of our portals, we collect equipment data that is generated by, collected by, or stored in your equipment (software or hardware) or device interfacing with your equipment. This may include information about the location of your equipment. If the equipment is linked to a user account that you have registered with us or to a mobile application that you have downloaded from us, we may also receive location data from your smartphone or other geo-aware device. We use this information to provide you with the services requested.
What Is the Legal Basis on Which We Process Your Data?
On some occasions, we process your Personal Data when we need to do this to fulfill a contract with you (for example, for customer service or billing purposes) or where we are required to do this by law (for example, to comply with record keeping obligations).
We also process your Personal Data to achieve our legitimate interests in providing the requested services, improving all aspects of our business and for being able to gain better insight in our customers' needs, but only to the extent that these interests are not overridden by your rights to data protection. Such interests are typically achieved by tailoring our services based on our customers' particular preferences and needs.
On some occasions, we process your data with your consent, for example when you send a job application or sign up for job alerts. We also process your data with your consent when you sign up to receive newsletters or marketing material from us. In such cases, you are free to withdraw your consent at any time by sending an email to the relevant Motorsport Network contact. Withdrawal of consent does not affect the lawfulness of the processing that has taken place on the basis of consent prior to the withdrawal.
How Do We Ensure Security of Your Data
Motorsport Network has a dedicated security team. We maintain strict controls over the Personal Data and other information we collect, retaining it in firewalled and secured databases with strictly limited and controlled access rights, to ensure it is secure. Our dedicated partners who provide technology for some of the databases are required to maintain the highest standards as expected by Motorsport Network and we reserve the right to audit these partners and periodically ensure these are upheld.
Please remember that unfortunately, the transmission of information via the internet is not completely secure. Please also be aware that we will not send you any emails requesting you to verify credit card, bank information, or any other personal data. If you ever receive an email that appears to be from us requesting such information from you, do not respond to it, and do not click on any links appearing in the email. Instead, please forward the email to us at firstname.lastname@example.org, as we will investigate instances of possible internet fraud.
Motorsport Network is committed to the privacy, safety and security of our customers. If you discover potential security vulnerability, we would appreciate if you could report it just to us in a responsible manner. Please email us at email@example.com and we will respond to you as soon as possible. This provides us with an opportunity to work with you and quickly address and resolve any issue. Publicly disclosing a potential vulnerability could put the wider community at risk, and therefore we encourage you to come to us first. We’ll keep you informed as we move forward with our investigations.
When Do We Share or Make International Transfers of Your Data?
1. Sharing your data
Motorsport Network shares data with its service providers and other vendors in order to provide its products and services to customers throughout the world. If you use our products or services, we will share your personal information with these entities as necessary in order to provide the products and services you receive from us. A current list of our service providers and affiliates with whom we share data is included on the following list:
In addition to the description of how we may disclose your personal data for each user type, we may also disclose personal data as follows:
- Within the family of companies controlled by Motorsport Network for internal reasons, primarily for business and operational purposes.
- If we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal data will likely be among the assets transferred.
- When legally required to do so (e.g., to cooperate with law enforcement investigations or other legal proceedings); and/or
- To respond to a genuine emergency.
2. International transfers
Processing of Children’s Data
We do not knowingly collect, use or share any personal information about children (generally considered to be under the age of 13 in the United States, under the age of 13 - 16 in the European Territories or depending on the country where you reside) without verifiable parental consent or as permitted by law. If you are a parent or guardian and you believe your child has provided us with personal information, you can contact us and request your child’s information to be deleted from our system. Before disclosing personal data of a child, we will request that the parent or guardian provide reasonable information for identification purposes. We advise that parents or guardians always supervise young people/children when online.
We are dedicated to the protection young people and children’s personal data and do not knowingly market to children.
Your Rights as a Data Subject
Subject to limitations in applicable law, you have various rights related to the processing of your Personal Data. To make a request concerning your rights or if you have any other question, please contact us by sending an email to the address specified in the “Contact Us” section.
1. European Territories (EEA and Switzerland)
In accordance with European privacy laws, in particular the General Data Protection Regulation (GDPR), you have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data's accuracy.
- Where our use of the data is unlawful but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Make a complaint at any time to the competent supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach a supervisory authority so please contact us in the first instance. Please click here for contact information for such authorities.
2. If you are a California resident – Please see our CCPA policy here
Exercising Your Rights
To exercise any of these rights, please contact us by email at firstname.lastname@example.org. Please note it will be necessary to satisfactorily confirm your identity in order to do so.
1. No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
2. What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
3. Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal Data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Motorsport Network also maintains a Data Retention Policy that details the retention period for personal data based on our analysis of how long the specific data is reasonably required for legal or business purposes. When we no longer need personal data, we securely delete or destroy it. Aggregated data, which cannot identify a device/browser (or individual) and is used for purposes of reporting and analysis, is maintained for as long as commercially necessary.
If you have a privacy question, concern, or request, please contact us by email addressed to email@example.com or by mail to Motorsport Network LLC, 5972 NE 4th Avenue, Miami, FL 33137, FAO: Data Protection.